Waiting
Why People Hate to Wait
A need for goal closure underlies frustration with waiting Based on the research of Annabelle Roberts Back in 1981, Tom Petty…
Move Donors to the Head of the Transplant Line?
Accounting research demonstrates how a simple rule change could boost the number of usable organ donations — and save lives Based on…
Will You See the Doctor Now?
Two landmark studies use patient no-show probability to create a scheduling model that minimizes patient wait time while maximizing profit…