Online
At Work, Online Communications Leave Impressions
From emails to Zoom meetings, how to make positive first impressions on co-workers, customers, and clients Based on the research of…
Picking a Physician? Don’t Rely on Online Reviews
If you have a chronic disease, relying on review websites for choosing a doctor could be hazardous to your health…
Portals to Wellness
Patients who engage with health systems’ online portals spend less time in the hospital, greatly cutting medical costs, researchers find…
Don’t Be Rude: Polite Answers Favored by Online Questioners
Civil replies beat confrontational ones when answering other online readers Based on the research of Andrew Whinston Spend some time online…
In E-commerce, Trust Is More Crucial Than Price
Facebook’s tribulations demonstrate what can happen when a company loses its users’ trust. New research finds key ingredients to creating…