Online
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At Work, Online Communications Leave Impressions
From emails to Zoom meetings, how to make positive first impressions on co-workers, customers, and clients Based on the research of…
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Picking a Physician? Don’t Rely on Online Reviews
If you have a chronic disease, relying on review websites for choosing a doctor could be hazardous to your health…
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Portals to Wellness
Patients who engage with health systems’ online portals spend less time in the hospital, greatly cutting medical costs, researchers find…
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Don’t Be Rude: Polite Answers Favored by Online Questioners
Civil replies beat confrontational ones when answering other online readers Based on the research of Andrew Whinston Spend some time online…
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In E-commerce, Trust Is More Crucial Than Price
Facebook’s tribulations demonstrate what can happen when a company loses its users’ trust. New research finds key ingredients to creating…