Big Ideas

Q&A: How To Manage Feedback Overload
Planning for multiple feedback channels helps employees feel heard — and makes their feedback easier to act on.

Email or Text? Zoom or in Person?
We can get better at virtual communication, research shows

Toward a Less-divided America
A variety of social science interventions can make Democrats and Republicans feel less ire toward each other — at least for a while

Business Activism Brings Benefits and Blowback
Corporations may start choosing their battles more carefully

Securities Watchdogs Bark More, Bite Less
SEC files more cases in September, right before a reporting deadline to Congress

A New Tack for Slack: Motivate Workers
Managers can boost everyone’s productivity by praising successful workers in company-wide messaging

When Should Humans Override AI?
Asking AI to explain its reasons does not always help humans make better decisions

Supersized Companies Are an Economic Drag
As businesses get bigger, financial concentration slows U.S. investments and economic growth

Tax Giveaways Create More Jobs When Someone’s Watching
States that subject business subsidies to internal disclosure see more employment and spend less per job

Resilient Organizations Make Relationships a Priority
Leaders indifferent to how employees get along could be putting their organizations at risk

Worth the Wait?
A Desire for Closure Influences People’s Choices: A Q&A with Annabelle Roberts, Assistant Professor of Marketing by Suzi Morales One…

Startups Spur Other Companies To Innovate
Fledgling companies outdo established businesses when it comes to accelerating the development of new technologies. What They Studied To examine…

Self-Driving Vehicles Bring the Store to You
With Autonomous Vehicles, Sellers Expand Their Reach Going Right to Their Customers Based on the Research of Junyu Cao Autonomous…

Uncovering COVID-19 Loan Fraud Schemes
How 2 McCombs Researchers Exposed Online Lenders Based on the Research of John Griffin and Samuel Kruger As John Griffin…

Regulatory Tech Costs Can Have Benefits, Too
Though often considered a drain on the economy, regtech — technology that helps companies comply with government regulations — can…